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Legal

Privacy Policy

We collect the minimum needed to fulfil your order, and we never sell your information.

Last updated January 2026

What we collect

Your name, delivery address, phone number and — if you contact us by email — your email address. We also store your cart and wishlist locally in your own browser.

How we use it

To confirm and deliver orders, answer questions, handle exchanges, and send order updates over WhatsApp or phone. Nothing more.

Who we share it with

Only our courier partners, and only the details required to deliver your parcel. We do not sell, rent or trade customer data.

Storage on your device

Cart items, saved wishlist pieces and recently viewed watches are kept in your browser's local storage so your session survives a refresh. Clearing your browser data removes them.

Your choices

You can ask us to correct or delete your details at any time by writing to velorawatches.pk@gmail.com. We'll action the request within 30 days, subject to any records we must keep for accounting.

Contact

Questions about privacy can be sent to velorawatches.pk@gmail.com or +92 303 9268236.

Still have a question?

Send us a message through the contact page and we'll reply within one business day.