Returns & Exchange

If a watch isn't right, message us within 7 days of delivery and we'll arrange an exchange for another piece of equal or higher value, or issue store credit.

The watch must be unworn beyond a try-on, free of scratches on the case, crystal and strap, and returned with its box, papers and any protective film intact.

Send us your order details by email or WhatsApp (+92 303 9268236) with a short note and a photo of the piece. We'll confirm the request and share return instructions the same business day.

If a watch arrives damaged or develops a manufacturing fault, we cover return shipping and replace or repair it at no cost. Report faults as soon as you notice them.

Accidental damage, water exposure beyond the stated resistance, strap wear from normal use, and pieces bought as final-sale clearance items.

Where a refund is agreed, cash-on-delivery orders are refunded by bank transfer within 5–7 working days of the returned piece passing inspection.